Blog > VT Final Accounts Excel freezing issue
After a recent Microsoft update in May 2025, some users have experienced Excel appearing to freeze when selecting certain VT toolbar buttons.
This is due to the dialog associated with the command opening but not being accessible, which locks Excel from further action until the dialog is closed. The dialog can only be closed by force closing Excel using Task Manager.
This issue appears to be limited to users who are using Windows 10 and Excel 365, integrated with the Microsoft 365 Copilot app.
The issue can be fixed by switching off the Microsoft 365 Copilot app within Excel as shown here.
If you do not want to switch off the Microsoft 365 Copilot app, all of the VT toolbar commands can be accessed from the VT command menus without needing to use the VT toolbar.
