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VT Final Accounts

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Cannot install VT Final Accounts due to 64-bit, or Windows App versions of MS Excel

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Incompatible versions of MS Office

The VT Final Accounts and VT MTD for Excel programs operate as add-ins to Microsoft Excel and requires the 32-bit desktop version of Excel (2010 or later):  

VT add-ins therefore cannot be installed if you are using the following versions of Microsoft Office:

64-bit version

Microsoft Store / Windows App version

Online versions of Office

However, if you hold an Office licence it should allow you to reinstall Office as the 32-bit desktop version.

Check which version of Office you have

64-bit or 32-bit:

1.In Excel, select File>Account>About Excel.

2.In the About Excel dialog, the long name of Microsoft Excel will state if it is 32-bit or 64-bit.

32bit_Excel

Microsoft Store / Windows App:

1.In Excel, select File>Account to open the Product Information dialog.

2.If there is a reference to Microsoft Store / Windows App in the About Excel section, you have the Microsoft Store / Windows App version.

msstore

Reinstall Office as the 32-bit desktop version

Reinstalling Office is a straight-forward process and should not take longer than 10-15 minutes.

Please note that VT Software cannot provide support on the reinstalling Office, however the guidance below may assist you. Depending on your version of Office, you may encounter slight differences to the screenshots shown.

1. Uninstall Office

a)In Windows, select Settings>Apps>Apps & Features

b)Click on your Microsoft Office/365 program from the list of programs and select Uninstall:

 Uninstall

If you need further guidance on uninstalling, please refer to guidance from Microsoft here.

2. Reinstall Office

a)Sign in to your Office account at office.com and select Install Office>Other install options:

installoffice

b)You will then see the My account screen. Do not select 'Install Office' on this screen, as this will download the 64-bit version. Select Apps & Devices:

myaccount

c)In the Apps and devices screen, select 32-bit from the Version drop-down and then click on Install Office:

appsanddevices

If you need further guidance on reinstalling, please refer to guidance from Microsoft here.